This page is under construction.


Campaign platform

The use of Twitter platform can help reach to wider audiences, with aiming to increase awareness of the campaign and information about the project.


Data collection

Access through Twitter API by the researcher and scientist, this method helps us to aggregate Tweets that complain about mobile services as well as the (geo)location of the problematic area.


Data analytics & visualisaiton

Create as pin-point and heatmap (density) maps showing user experience and the dispersal of mobile phone issues.



Digitally poor mobile phone areas (black spots) are revealed here.

Since the campaign starts on 19/08/2019, we have been reaching more than 350,000 impressions and more than 5,000 Tweets that complained about the problem of mobile signal with geotagging the places. Don't forget to put #NoServiceHere as well.


Come join this campaign and help us reach more British people by retweet and follow our Twitter account here.

The project uses #NoServiceHere and @NoServiceHere and other keywords such as "poor",  "slow", "bad", "signal", "mobile", "phone", "connect", "issue", "problem", "down", etc. The keywords represent as identifiers of mobile signal complaints and are used for Tweet extraction through the Twitter API.

The pin-point map is clickable, users can explore their tweets to see the original text, tweets create time, location of the post, and the sentiment of the text. The heatmap, which only includes tweets with negative sentiment, allows users to see and compare the traffic of the mobile service issue involving complaints and reports in different areas of the country.

Our website is able to detect mobile phone problems. It does not only occur at the bigger towns but also in minor cities as well as suburban regions of the country, where mobile operators still struggling to provide sufficient signal and speed.

Visit our map here.

Copyright © 2019 NoServiceHere. All rights reserved. 


  • Twitter
  • Youtube